In the event of a cancellation due to prohibitive weather, you will receive a 100% refund. We’ll send out an email and text message no later than 7 AM on the day of your scheduled trip to notify you of a cancellation. If you do not receive an email or text regarding a cancellation, the trip will go on as scheduled. Prohibitive weather includes thunderstorms, flooding, and air temperatures cooler than 72 degrees. You can check current conditions and details on river tubing weather here.
We have locked storage available inside the vehicles where you can store small valuables like your phone, wallet, and keys. We do not recommend taking any valuables with you during the float. Storage is small and will not be able to accommodate large items such as suitcases or duffel bags.
We issue 100% refunds for cancellations made more than 48-hours in advance of the scheduled trip time. We do not issue refunds inside of 48-hours of the scheduled trip time. We do not issue refunds for no-shows. In the event of weather that cancels one of our trips, we will give you a 100% refund. If you cancel less than 48 hours in advance of your trip or do not show up for your trip, no refund will be issued. No exceptions.
How and when will I get my refund? You will receive a confirmation email regarding your refund within 24 hours. Please allow 5-10 business days for this refund to post to your account.
Yes, most of our vehicles do have AC.
You are allowed to drink in the vehicle, but please drink responsibly. We reserve the right to revoke drinking privileges while in the vehicle.
If the card that you have refunded is expired or cancelled, your new card will be credited with the refund. In the rare case that you don’t have a new card, the bank will usually send the refund to your bank account.
In the worst case, the bank won’t know what to do, and will send the refund back to us, at which point we’ll contact you via email to ask how you would like to handle the refund.
No. Please reserve a space online or by phone for a trip.
No. There are porta-potties at our Austin location. There are also restrooms available at the pick up and drop off location.
If your order was cancelled within our cancellation policy terms, you will receive a 100% refund. The credit will be refunded to the voucher code that you originally used so that you can use it again to book another trip.
We float the San Marcos River in San Marcos, TX. This beautiful river is spring-fed and 72° year-round.
ATXcursions provides:
ATXcursions does not provide:
Yes! We sell the following at our pick-up location:
2.5-4 hours. The drive to the river is about 45 minutes each direction.
About 45 minutes
We recommend wearing:
There are no open restaurants on the trip and we make no extra stops. We recommend bringing snacks, wraps, or pre-made sandwiches.
No. 18+, no exceptions.
Dogs are not allowed, unless it is a service dog.
We pick up at 2000 S I-35 Frontage Rd, Austin, TX 78704. *When using your maps, please enter “The Whip In” as your destination. This establishment is directly across the street from us, and will ensure that you come to the correct location.
Yes, there are free life vests available at the river. Please let one of our float hosts know before you get on the river that you would like a life vest(s), and they will retrieve them for you.
No. ATXcursions provides coolers which are included in the price of your ticket.
No, do not bring your own tube. We cannot fit extra tubes in our vehicles. ATXcursions provides tubes.
72 degrees year round.
The depth of the river varies from a few inches to over 30 feet!
No, at this time we are not handicap accessible.
Free street parking is available but limited due to construction. Please call us for updates on parking, or take a rideshare.